Privacy Policy

Privacy Policy

Last updated: 03/02/2026

Skywhite Infotech Pvt. Ltd. we operates the application and services available at https://msgly.pro/ Whatsapp Message services

We are committed to protecting your privacy and handling personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect information when you use our Service, including our integration with the WhatsApp Business Platform (Meta).

1. Information We Collect

a) Business Information

We may collect the following information from businesses using our Service:

  1. Business name
  2. WhatsApp Business Account (WABA) ID
  3. Phone number ID
  4. Meta Business Manager ID

b) Message and Media Data

When you create or send WhatsApp message templates through our Service, we may process:

  1. Message template content
  2. Header media files (images, videos, documents)
  3. Carousel card media and text

⚠️ We do not read or store end-user personal conversations beyond what is required to deliver the service.

c) Technical Information

We may collect:

  1. IP address
  2. Browser type
  3. Device information
  4. Log data for debugging and security purposes

2. How We Use Information

We use the collected information to:

  1. Enable WhatsApp message template creation and management
  2. Upload and manage media files via the WhatsApp Cloud API
  3. Send WhatsApp messages on behalf of businesses to users who have opted in
  4. Maintain platform security and prevent abuse
  5. Comply with Meta (WhatsApp) policies and legal obligations

3. WhatsApp & Meta Data Usage

Our Service integrates with the WhatsApp Business Platform provided by Meta.

  1. All WhatsApp messages and media are processed according to Meta’s Platform Policies
  2. Messages are sent only to users who have explicitly opted in
  3. Media files are uploaded only for the purpose of creating and sending approved WhatsApp templates

We do not use WhatsApp data for advertising or marketing purposes outside the intended messaging functionality.

4. Data Storage and Retention

  1. Media files are stored only as long as necessary to provide the Service
  2. Message template data is retained while the business account remains active
  3. Data is deleted upon request or account termination, unless retention is required by law

5. Data Sharing

We do not sell or rent personal data.

We may share data only with:

  1. Meta Platforms, Inc. (for WhatsApp messaging functionality)
  2. Authorized service providers who assist in operating the Service
  3. Legal authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect data, including:

  1. Secure API communication
  2. Access controls
  3. Encryption where applicable

Despite our efforts, no system can guarantee 100% security.

7. User Rights

Depending on your location, you may have the right to:

  1. Access your data
  2. Request correction or deletion
  3. Withdraw consent
  4. Lodge a complaint with a data protection authority

Requests can be sent to msglypro@gmail.com.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: msglypro@gmail.com

Website: https://msgly.pro/

Company: Sky White Infotech Pvt. Ltd.